The WhatsApp Business API lets your software send and receive WhatsApp messages automatically — no phone in hand, no manual forwarding. We integrate it directly into the systems your business already runs on, so invoices, order confirmations, reminders, and support replies reach customers where they actually read them.
The WhatsApp Business API lets your software send and receive WhatsApp messages automatically — no phone in hand, no manual forwarding. We integrate it directly into the systems your business already runs on, so invoices, order confirmations, reminders, and support replies reach customers where they actually read them.
In India and many other markets, email invoices and SMS alerts go unread for days — but WhatsApp messages get opened in minutes. Most teams bridge that gap by hand: export a PDF, open WhatsApp, find the customer, attach, send. It is slow, easy to forget, and impossible to track at scale.
A clear, proven path from where you are today to a working solution.
We set you up on the official WhatsApp Business API (via Meta or a BSP like Twilio or Gupshup) so you stay compliant and never risk a banned number.
We wire the API into your ERP, CRM, website, or custom app so messages fire automatically from real events — a new order, an invoice, a status change.
Approved message templates for invoices, order confirmations, delivery updates, payment reminders, and OTPs — sent the moment they are needed.
Customer replies route into your CRM or a shared inbox, so sales and support can respond without leaving their workflow.
See what was sent, delivered, and read, so nothing silently fails between your system and the customer.
Common scenarios where our clients put this to work.
A real project we've shipped that shows this capability at work.
Automated document sharing from Business Central over WhatsApp — sending invoices, order confirmations, and PDF attachments to customers directly from the ERP with delivery tracking.
Common questions about WhatsApp Business API Integration.
For automated, high-volume messaging from your software, yes — the official API is the compliant route and avoids the account bans that come with unofficial tools. We handle the onboarding for you.
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